Joint-Stock Company "COMINBANK" highly appreciates the reputation of a reliable and transparent financial institution that has been gained over the years, which throughout its activities demonstrates strict compliance with the requirements of the laws and internal documents of the Bank, adherence to market standards, as well as the basic moral and ethic rules of doing business. The Bank highly values its customers and understands that they expect the Bank's officials to perform their duties fairly and impartially.
To this end, the Bank has implemented a compliance control system that ensures control over the Bank's compliance with the laws and regulations of Ukraine, internal procedures, rules and policies implemented in the Bank, as well as the basic moral and ethic principles of doing business.
We ask you to inform us of any facts of improper behavior of the Bank's employees that may cause financial, reputational and other losses to the Bank (non-compliance with the law; improper actions to preserve banking and/or trade secrets and/or confidential information; unethical behavior of an employee; abuse of office; acceptance of an offer, promise or receipt of an undue benefit; bribery or provocation of bribery; assistance in employment of close persons, relatives (who do not have the appropriate qualifications); advising on evasion of financial monitoring procedures, including avoidance of identification; violation of the requirements of internal documents on conflict of interest (for the Bank's employees); obtaining unlawful financial benefits from a client; unlawful avoidance of financial losses at the expense of a client; other actions (related to non-compliance with the requirements of the law or internal regulatory documents of the Bank)).
Please note that the Bank undertakes not to disclose the information you provide in any way.
The Bank does not guarantee proper consideration of a report of improper actions if incomplete information is provided and there is no opportunity for feedback. To receive a response regarding the results of the review of the report, please leave your contact information.
The bank does not guarantee proper consideration of an anonymous report if incomplete information about improper actions is provided.
Code of Conduct (Ethics) of Joint Stock Company COMINBANK.